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Vusi N

1 reviews | Active since May 2018

09 May 2018, 09:01

Bad service at absa downtown

Got to absa to pay vehicle instalment. The cashier by the name of Buyane Maseko asked me how much im gonna deposit then I said the money was R6500 bt asked her to double check she rep**** by saying its NOT HER DUTY TO COUNT MONEY BT HERS WAS TO CONFIRM. She then called the next customer saying I should count the money on the side. Then i counted the money after counting the money went back to her she then now wanted an identity document. I then asked if i could give us id number then she said she could not help me. Went to absa highveld mall was assisted without any hustle.

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Replies (1)
Absa
Absa's reply18 May 2018, 10:05
Official

Dear Client

Thank you for bringing this matter to our attention. Kindly provide me with your ID number in order for me to investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd