Bad Service at ABSA Clearwater Mall

<p>My daughter has been a student for almost 2 years. She has a savings account and is being charged very service fees on her account. I cant get to the bank during the week so we went this Saturday to the ABSA at Cearwater Mall. We sat in a queue for almost a hour (only 2 people were assisting at the section). I asked for them to do something to flag my daughter as a student to try and reduce the fees. I had a letter from the institute stating that she was studying there for 3 years. Apparently the confirmation of registration is not enough to prove that she really is sudying and we were told she couldnt help us. When i said that we will go to another bank and open an account there she merely said OK. Very disapointed with the service given to us.</p>