MM
Mandla M
1 reviews | Active since Sept 2020
29 Sept 2020, 17:23
Bad service at ABSA bank in wonderpark
I went to ABSA bank in wonderpark on the 28th September to activate the account, we were required to submit the documents which we did but we were sent from pillar to post. I was told to wait for 5 days for the money to be released, money that is in my account already. I'm highly inconvenienced and not happy about the service hence I would like an intervention from this site.
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Absa's replyOfficial
30 Sept 2020, 11:23Dear Mandla Mlangeni Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care
Absa's reply30 Sept 2020, 11:23
Official
Dear Mandla Mlangeni Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care