Bad Service and zero consideration for disabled pe

To whom it may concern at ABSA Platinum,<br> <br> My name is Michael Barrie Cole (ID: ***), and I am, currently, a VERY ANGRY long-term ABSA Bank Platinum Account Holder (Acc. No: ***)<br> <br> Recently, during Jan'16 this year, I, as a semi-disabled person, had to make the arduous and very difficult trip to my ABSA branch at Benmore, Sandton in order to cancel my, now married, daughter's debit order with Virgin Active (highlighted in green, below), which I, as her father, had kindly been paying for her during her student days. This recently married daughter of mine, Michelle Cole, is now living in the USA and, therefore, cancellation of one of her old debit orders was not a top priority in her life. Consequently, I had to make this difficult and arduous trip to my ABSA Benmore branch because ABSA BANK DOES NOT SEEM TO HAVE A POLICY/PHILOSOPHY THAT RECOGNISES THE PLIGHT OF POOR, DISABLED PEOPLE IN THIS COUNTRY, BY INSISTING THAT ALL SUCH CLIENTS MAKE TRIPS TO THEIR BR