ML
Madimetja L

1 reviews | Active since Mar 2014

27 Aug 2015, 06:12

Bad Service and Terrible Communication

I wonder what they will be charging us management and service fee this month!!!!<br> <br> Their online service and app(on iPhone) have been offline for almost two weeks . Login has been a struggle and I have not received a single communique explaining the problem or when they will be able to solve it - If ever!<br> <br> Upon googling ABSA problems online(see link [URL Removed] the problem seems to have affected a lot of people. Maybe this ABSA bank is oblivious to what is happening because they are busy popping champagne and celebrating spring day in advance and not caring about who actual pays for their champagne lifestyle!<br> <br> At least a few more weeks before they become my former bank!!!<br> <br> At least their infamous competitor(s) with similar problems communicates and extends operating hours to accommodate their customers!

0
Replies (1)
Absa
Absa's reply27 Aug 2015, 12:26
Official
Hello 0Madimetja0,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd