BAD SERVICE AND RUDE STAFF

ABSA - NORTHGATE BRANCH WORSE EXPERIENCE EVER RUDE STAFF - CONSULTANT NANCY Luyanda never gets back to you. I have been trying to open a Late Estate Account since 30 August 2021. Today 19 September 2021 this account is still not activated. I have made numerous calls to follow up and noone ever calls you back. The only helpful consultant is Bongi Duze who tries to assist where she can but her hands are tied as the Consultants need to open the accounts. When I called today to enquire status of the account, I was informed that Luyanda is off today and my call was directed to Nancy. Nancy should not deal with Customers until she has an attitude adjustment! She rudely told me that noone can assist me but Luyanda and he is off. I asked could she not call the department to see why account is not activated , to which she rep**** no! She will phone Luyanda on his cell phone. Duh, if he is of work, what can he do. I am disgusted with the attitude and service