SK
Samantha K

1 reviews | Active since Mar 2015

17 Aug 2015, 14:13

Bad service and rude staff

We went into Absa bank in Messina on the 7th August to change foreign currency, we stood and waited for well over an hour while the foreign currency teller was counting coins!! We finally got served, the guy couldn't even use the computer he was so ***********, he was also extremely rude and hostile. The manager at this branch is useless and very unhelpful.

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Replies (1)
Absa
Absa's reply17 Aug 2015, 14:51
Official
Hello Channing27,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd