Bad service and processes
Bad card activation process. Got my card delivered and could not get a pin over the phone had to go to the branch. Went and card still not active
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Absa's replyOfficial
08 Nov 2019, 13:29Dear Siyabonga M Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply08 Nov 2019, 13:29
Official
Dear Siyabonga M Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care