Bad Service and NO VALUE in Using ABSA Bank

I have been a ABSA client for over 13 years and the past year has been the worst experience and service I have seen from this bank.<br> <br> I have now had 2 letter received from ABSA regarding the outstanding amount on my credit card which is settled on the 25/26th of each month and now to top it off I received a call regarding an outstanding amount on my personal loan. The arrangement with ABSA is that THEY debit my account for the amount on the agreed dates. Instead i get called to say that its outstanding. How is it the clients fault when YOU as ABSA fail to debit the funds?<br> <br> As a result, you impacted my profile which has resulted in my wedding loan been declined....<br> <br> Regardless of that, no matter how many times I fill in the complaints box or send an email to ABSA requesting assistance, you receive NO response or feedback. I haven't even gone into other issues I have picked up over the past 3 months (and there are a few) but it has become clear that ABSA has lost its clients services strength and I strongly advise anyone serious about their banking to avoid ABSA as you will not \prosper".<br> <br> I have made my choice to start moving all my banking and \""extra\"" products to another bank."""