Bad service and no communication from ABSA BANK

Very unhappy with Absa Bank App**** for overdraft twice for this year and nobody rep**** even when i reported my complane and received a ref number no help at all The consultant that is my bussines profile manager just dont care to call me to give me feedback of any status. Geoffery Nemavulane Is my contact person that show no interest in my bussines well being. Only what i need to know why cant my bank that i have been with since 2000 cant help me to with a small overdraft. Mr Nemavulane just say my ex husband is on debt review now i cant get overdraft but we divorced since 2005 i send him proof of this but No help. Why should i stay at this bank if i get treated like this?