LS
Lina S
1 reviews | Active since Apr 2014
16 Feb 2022, 11:26
Bad service and NO communication
I work overseas and for 7 years have every month transferred money to my Absa account in South Africa. Not once did the money took longer than 2 - 3 hours to reflect into my account, however, yesterday morning I transferred money and now more than 24 hours later, still no money in my account and NO ONE is responding to my 4 emails I sent to: *** or to <***> This is really disappointing.
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Replies (2)LS
Lina S's updateReviewer Update
16 Feb 2022, 12:23Lebogang you must be joking!! You will only respond to me on the 22nd of February??????
This is not good enough for me thank you. Why do you need 5 days to sort out a problem???
This is ridiculous. I wonder if you were the client if you would be happy with this stupid answer that you gave me.
This is not good enough for me thank you. Why do you need 5 days to sort out a problem???
This is ridiculous. I wonder if you were the client if you would be happy with this stupid answer that you gave me.
LS
Lina S's update16 Feb 2022, 12:23
Reviewer Update
Lebogang you must be joking!! You will only respond to me on the 22nd of February??????
This is not good enough for me thank you. Why do you need 5 days to sort out a problem???
This is ridiculous. I wonder if you were the client if you would be happy with this stupid answer that you gave me.
This is not good enough for me thank you. Why do you need 5 days to sort out a problem???
This is ridiculous. I wonder if you were the client if you would be happy with this stupid answer that you gave me.
LS
Good morning Lebogang
May I please have an update on what is going on regarding my money? Don't tell me you escalated it, this is not an answer. I want to know what feedback did the person who you escalated it to, give to you. You are my contact person. I don't have any contact with the forex manager.
Also I would like to know if this is going to happen again in the future.
Thank you
Lina Swart
Lina S's updateReviewer Update
17 Feb 2022, 08:33Good morning Lebogang
May I please have an update on what is going on regarding my money? Don't tell me you escalated it, this is not an answer. I want to know what feedback did the person who you escalated it to, give to you. You are my contact person. I don't have any contact with the forex manager.
Also I would like to know if this is going to happen again in the future.
Thank you
Lina Swart
LS
Lina S's update17 Feb 2022, 08:33
Reviewer Update
Good morning Lebogang
May I please have an update on what is going on regarding my money? Don't tell me you escalated it, this is not an answer. I want to know what feedback did the person who you escalated it to, give to you. You are my contact person. I don't have any contact with the forex manager.
Also I would like to know if this is going to happen again in the future.
Thank you
Lina Swart