Bad service and no care attitude.

I opened my absa bank account and it was delivered to me, I struggled to get a pin and had go into the bank. I was not told that I had to deposit R50 for the account to me active, only after I had deposited 1700 into the account thinking it is active and working. After 3 days I saw that the money had not reflecting when I called absa I was then told that I had to deposit R50 so that the account can be active. I went to absa I did that and it still didn't reflect. I went into absa and I was told that my details were not confirmed after I sent everything to the person who was helping me apply for the card. I am stuck now need the money and I was told I would have to wait until my details were confirmed. This has really put me off absa I am stuck now and need the money and I was told they is nothing they can do now