BAD SERVICE AND ******* PRACTICE

I was owing my account an amount i disputed with ABSA but as a big business against one person i decided to pay them the amount of R3200 that is after i was handed over to collectors. My account is now paid of and the collectors gave me a letter but when i visited the branch absa says i still owe them the money and my account remains in debted. i ahve been trying to resolve this for months but ABSA is not wiling to help me

ABSA contact person is:Bontle Kgomo Blakes Maphanga Attorneys contact person: BLAKES MAPHANGA INC. Per : Chanthel Williams Telnr : ***