AM
AHMED M
1 reviews | Active since Mar 2014
16 Sept 2020, 09:06
Bad Service and Communication from ABSA
Zero feedback or information from Absa Vehicle Finance Department regarding my AVAF account. Even though my car was ****** in Oct 2019, I have never missed a debit order payment to date. I was contacted by Desiree Ramogopa in Aug 2020 regarding discount on settling my account. I have sent 3 emails and am not getting any replies from Absa, namely Desiree.
On Sept 2020 with no communication Absa didn't deduct their debit order?
Terrible service and business practice
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
16 Sept 2020, 11:07Dear Ahmed, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details and expected timeframe for further feedback/resolution via email. RegardsPravesh Bejay
Absa's reply16 Sept 2020, 11:07
Official
Dear Ahmed, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details and expected timeframe for further feedback/resolution via email. RegardsPravesh Bejay