MR
Mashudu R
1 reviews | Active since Dec 2018
13 Dec 2021, 17:26
Bad service and communication
My experience started from being ,Angry, then frustrated, then despair, and helpless. Very bad service I got a Absa clearwater. The teller would not help as the person in charge of my account was in Sandton, Mpho Nameng...banker Constant. Guys so better
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
14 Dec 2021, 09:38Dear Mashudu Rat****anga Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5. Kind regards,Rezona Louw Group Customer Care
Absa's reply14 Dec 2021, 09:38
Official
Dear Mashudu Rat****anga Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5. Kind regards,Rezona Louw Group Customer Care