NM
Nyiko M
1 reviews | Active since Apr 2017
01 Aug 2025, 13:32
Bad service and by ABSA and their vehicle finance division.
There is a refund that is due to me after the vehicle was settled, full amount. It's been a week and they are taking me from pillar to post for what's due to me and i have to call using my airtime to fight for what's due to me.
I am disappointed to the treatment i am getting from ABSA but if this was a VIP client like Mr. Motsepe and Mr. Rupert, they are not subjected to such treatment but it's okay to treat an individual like me this way. That's why i opted to Standard Bank due to this ill treatment by ABSA ****** bank
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Replies (5)NM
Nyiko M's updateReviewer Update
01 Aug 2025, 14:20 I called in 4 hours after requesting a feedback enquiry about the references numbers pertaining the issue at hand and the Consultant kept me on the line for exactly 01:04:30 as we speak and she is not taking my issue seriously, telling me the manager is not in but out, so if the manager is out there's no one who can assist in escalating. the consultant in question is: Esihle Pamla
reference number for her call is: ***0
reference number for her call is: ***0
NM
Nyiko M's update01 Aug 2025, 14:20
Reviewer Update
I called in 4 hours after requesting a feedback enquiry about the references numbers pertaining the issue at hand and the Consultant kept me on the line for exactly 01:04:30 as we speak and she is not taking my issue seriously, telling me the manager is not in but out, so if the manager is out there's no one who can assist in escalating. the consultant in question is: Esihle Pamla
reference number for her call is: ***0
reference number for her call is: ***0
NM
Nyiko M's updateReviewer Update
01 Aug 2025, 14:25Marvellus Chauke,
Your apology is unacceptable, I want my refund that's all. No apologies needed action my refund ASAP and we can part ways, i have no interest in ABSA!!
Your apology is unacceptable, I want my refund that's all. No apologies needed action my refund ASAP and we can part ways, i have no interest in ABSA!!
NM
Nyiko M's update01 Aug 2025, 14:25
Reviewer Update
Marvellus Chauke,
Your apology is unacceptable, I want my refund that's all. No apologies needed action my refund ASAP and we can part ways, i have no interest in ABSA!!
Your apology is unacceptable, I want my refund that's all. No apologies needed action my refund ASAP and we can part ways, i have no interest in ABSA!!
NM
Nyiko M's updateReviewer Update
01 Aug 2025, 16:29Absa, Marvellus
Please take note that i want my refund as in today i do not accept that you guys are adding 2-3 more days for me to get my refund!
I was told this message last week Friday already, i quoted the reference numbers for those 2-3 working days that you failed to deliver on. I want my Money today and not another 2-3working days. I told you to escalate this matter as in yesterday.
I want my Money!!!!!!
Please take note that i want my refund as in today i do not accept that you guys are adding 2-3 more days for me to get my refund!
I was told this message last week Friday already, i quoted the reference numbers for those 2-3 working days that you failed to deliver on. I want my Money today and not another 2-3working days. I told you to escalate this matter as in yesterday.
I want my Money!!!!!!
NM
Nyiko M's update01 Aug 2025, 16:29
Reviewer Update
Absa, Marvellus
Please take note that i want my refund as in today i do not accept that you guys are adding 2-3 more days for me to get my refund!
I was told this message last week Friday already, i quoted the reference numbers for those 2-3 working days that you failed to deliver on. I want my Money today and not another 2-3working days. I told you to escalate this matter as in yesterday.
I want my Money!!!!!!
Please take note that i want my refund as in today i do not accept that you guys are adding 2-3 more days for me to get my refund!
I was told this message last week Friday already, i quoted the reference numbers for those 2-3 working days that you failed to deliver on. I want my Money today and not another 2-3working days. I told you to escalate this matter as in yesterday.
I want my Money!!!!!!
NM
Nyiko M's updateReviewer Update
01 Aug 2025, 16:47I was told that on monday, what happened to that process that was done on monday
NM
Nyiko M's update01 Aug 2025, 16:47
Reviewer Update
I was told that on monday, what happened to that process that was done on monday
NM
Nyiko M's updateReviewer Update
01 Aug 2025, 16:55***0
Here is the reference number that i got on monday where by they said it will be paid after 2-3 working days!
So you telling me i will get my money back after 6days! Thats unacceptable!
I need my refund asap! Not after 2-3working days, that period has passed.
Please escalate this issue because u are failing me. You are not sorting out my issue Marvellus. Attend to my issue if you are processing my refund asap, if not escalate to someone who will sort it out!
Here is the reference number that i got on monday where by they said it will be paid after 2-3 working days!
So you telling me i will get my money back after 6days! Thats unacceptable!
I need my refund asap! Not after 2-3working days, that period has passed.
Please escalate this issue because u are failing me. You are not sorting out my issue Marvellus. Attend to my issue if you are processing my refund asap, if not escalate to someone who will sort it out!
NM
Nyiko M's update01 Aug 2025, 16:55
Reviewer Update
***0
Here is the reference number that i got on monday where by they said it will be paid after 2-3 working days!
So you telling me i will get my money back after 6days! Thats unacceptable!
I need my refund asap! Not after 2-3working days, that period has passed.
Please escalate this issue because u are failing me. You are not sorting out my issue Marvellus. Attend to my issue if you are processing my refund asap, if not escalate to someone who will sort it out!
Here is the reference number that i got on monday where by they said it will be paid after 2-3 working days!
So you telling me i will get my money back after 6days! Thats unacceptable!
I need my refund asap! Not after 2-3working days, that period has passed.
Please escalate this issue because u are failing me. You are not sorting out my issue Marvellus. Attend to my issue if you are processing my refund asap, if not escalate to someone who will sort it out!