Bad Service and Billing

HI There. ABSA sucks big time! I want to close my account bt 90min later I left there without it being closed. I stood in the client service queue for 55min only to get to the front to be told that i was in the wrong queue. I then went to the tellers. I was billed R148 for getting statement from by internet banking! R148!!!!! This is ridiculous. I then got a R52 interest cause my account went into arrears. Also another R98 for service fees that i never used.. ABSA is robbing people blindly. I then wanted to pay and just close my account only then to be notified that i cant pay with my new bank card and have to go draw cash!!!! After 90min speaking to the manager , 2 assistance this matter has not been resolved. I want my account to be closed asap!!!! As i want nothing to do with absa and its ridiculous charges.