Bad service and attitude at ABSA Clearwater

I have been trying open a business account for the last month. I have struggled with the online service 3 times. It doesn't let me move forward after selecting a branch. The other times it doesn't let me move forward after selecting the type of account I want.

I went into absa Clearwater branch for assistance only to be told that I need to make an appointment. There are only 2 consultants working at this branch. I then expressed my frustration with Thabo, one of the consultants, who said, "well that's the way we work here, I am very busy running around for customers and am handling hundreds of portfolios, make an appointment so we can help you".

I told him that I need help now as I have lots of money that needs to be paid to me now, and that I have tried to open an account online but the website is giving me hassles. He told me that it shouldn't be difficult to select the branch you want online, all you need to do is start typing the name of the branch and it will give you the options. This was very insulting, as if I didn't know that. Like I said, I had selected the branch I wanted to use but the website would not allow me to proceed further.

Then I asked if I could get a 6 months statement from the atm. My plan is to go to another bank to open an account. Only to try and try and ask for help at the atm but even the absa consultants could not pull a 6 month statement and told me I need to go into the bank. I just wanted to get out of that branch. Service and attitude of absa is horrific.