BAD SERVICE and ***********

1 star is too much! Went to ABSA Somerset Mall today with my toddler and baby, as I entered I asked 2 consultants where to go as I have no time to waste and can’t wait hours in a line with my little ones. Then surely i sat in the que for 30 minutes (many other consultants open and available but apparently they “ were not able to assist me with getting bank statements “ only the specific lady i was waiting for….

And eventually when it was my turn, i was told by this lady she cannot provide me of bank statements today, only next week, because it’s a “lengthy process”….

There i was sitting waiting for nothing!!!! Why did the other consultants not tell me she will anyways not be able to help me????? And why do mothers with babies not get treated as we should? Just like pensioners???? This lady even disregarded my dissatisfaction and didnt even apologize or recognize why I was unhappy? She ignored me and rolled her eyes!!! Unacceptable! Angela at Absa bank Somerset Mall! And the reception man as well! Not competent and helpful at all!