NM
Noni M
1 reviews | Active since Jun 2019
27 Mar 2026, 10:17
BAD SERVICE - *********** AGENT
On the 27th, I called to check my credit card balance and spoke to an agent, Rachel. Her attitude was very unprofessional, and I could barely hear what she was saying. The service was so poor that I didn’t get the help I needed.
I’m really disappointed in ABSA.
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Absa's replyOfficial
27 Mar 2026, 14:41Dear Noni Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply27 Mar 2026, 14:41
Official
Dear Noni Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsGodfrey NdouCustomer Value Management
Best regards,