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Ian S

1 reviews | Active since Apr 2017

17 Feb 2023, 10:40

BAD service again ABSA

I tried to renew my car licence online using my absa credit card for amount of R633, the monies went off my account but it was never paid over to Natis.so my licence expired...due to this bank error.i tried contacting absa and sending mail to reverse transaction...but no joy.BAD Service from Absa... again I am still waiting... nothing!

0
Replies (3)
Absa
Absa's reply17 Feb 2023, 11:42
Official
Dear Ian Strydom Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***7. Kind regards,Group Customer CareRezona Louw

Best regards,

IS
Ian S's update17 Feb 2023, 12:30
Reviewer Update
So I must wait further till 23 Feb, for someone from complaints will hear my issue..and then only maybe investige their error and maybe refunded. Absa..you are proving again how Pathetic you are...!!!!!
Absa
Absa's reply17 Feb 2023, 14:58
Official
Dear Ian Strydom Thank you for your posting.

Our office is busy with the investigation of your matter. Kind regards,Group Customer CareRezona Louw

Best regards,