SS
Shanice S
1 reviews | Active since Sept 2020
05 May 2021, 09:47
Bad service - ABSA Vehicle Finance
ABSA vehicle finance changed their debit order process and as a result they have not picked up my debit order for the previous month. I am being inundated with texts regarding "my missed payment" and threats about a bad credit record BUT the problem lies with them. I am getting no assistance or updates regarding a resolution to the matter. It's frustrating getting these messages EVERY MORNING and I am unable to get hold of anyone to assist.
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Absa's replyOfficial
05 May 2021, 13:05Dear Shanice, Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Your complaint reference number is C-***3. Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange
Absa's reply05 May 2021, 13:05
Official
Dear Shanice, Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Your complaint reference number is C-***3. Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange