CVdW
Candice Van der Westhuizen
1 reviews | Active since May 2022
27 May 2022, 11:45
Bad Service Absa National deceased estates!!
I am extremely frustrated with Absa Deceased estates!!!My mom passed in November 2021. I received a Executors letter from the Master of the high Court to handle my mom's estate!!I open a Absa Estate late account to transfer my mom's funds so I can handle all her affairs, pay municipal accounts insurance etc!!I cannot do the later as National Deceased has been handling this since February!!I am frustrated and furious!!Such bad service.They have been doing Fica documents for 4 months!! This is unacceptable!!
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Absa's replyOfficial
27 May 2022, 13:14Dear Candice Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsPravesh BejayGroup Customer Care
Absa's reply27 May 2022, 13:14
Official
Dear Candice Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsPravesh BejayGroup Customer Care