bad service absa loans
can someone at personal loans call me please. i have called 3 times already. after holding for over 20 minutes, the agent advised that she can't punch in my ID no, she transferred me to someone, i was cutted off after 30 minutes and never spoke to the person i was transferred to.
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Absa's replyOfficial
01 Sept 2022, 15:31Dear Babalwa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Absa's reply01 Sept 2022, 15:31
Official
Dear Babalwa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareRezona Louw