SG
Sheldon G
1 reviews | Active since Nov 2016
22 Jan 2024, 19:09
Bad service Absa Eastgate
What bad service at Absa eastgate today, been thinking about moving to another bank after today I think it's a must.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
23 Jan 2024, 09:24Dear Sheldon Griffin Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's reply23 Jan 2024, 09:24
Official
Dear Sheldon Griffin Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
25 Jan 2024, 11:26 Dear Sheldon Griffin
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***2.
Kindly provide our office with your account or ID number and clear details of your service failure complaint by close of business 25 January 2024, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***2.
Kindly provide our office with your account or ID number and clear details of your service failure complaint by close of business 25 January 2024, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa's reply25 Jan 2024, 11:26
Official
Dear Sheldon Griffin
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***2.
Kindly provide our office with your account or ID number and clear details of your service failure complaint by close of business 25 January 2024, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***2.
Kindly provide our office with your account or ID number and clear details of your service failure complaint by close of business 25 January 2024, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***