FB
Fanie B
1 reviews | Active since Apr 2021
26 Apr 2022, 10:20
Bad service Absa Credit Card
I have been trying to contact them regarding my address change, and regarding admin that needs to be done on my Ooba credit Card. The email address on the statement is incorrect, as it keeps on bouncing back to me. This is carrying on for more that a year now. I hope this post will get someone to get back to me.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
26 Apr 2022, 11:51Dear Fanie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsPravesh BejayGroup Customer Care
Absa's reply26 Apr 2022, 11:51
Official
Dear Fanie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsPravesh BejayGroup Customer Care