BAD SERVICE ABSA CENTURION COMPLAINT LODGED WITH BANKING OMBUDSMAN

Good Day

Kindly contact me asap I just spoke to the Monica; Pieter contacted Monica to ask if she can please provide him with a wish list on items of R 6 000 she requires for the twins honestly you must be joking? Nobody even have the decency to respond to my mail sent this morning. This should’ve been communicated to myself first not the parent after all my time; effort and verbal abuse; I experienced as a customer of ABSA for 32 years by ABSA Staff members from ABSA Centurion Branch.. I will not leave this as resolved with the Banking OMBUDSMAN I will escalate this matter until I am satisfied with the outcome. I want no further engagements with Pieter Myburgh kindly remove him completely from this case or even to make contact with Monica directly with immediate effect. I lodge the complaint and feedack to be provided to myself; how dare he contact the parent without my knowledge of the outcome consent or presence making such ridiculous offer? as he is clearly undermining my integrity and rights as an ABSA client. The arrangement was to have an interview with the parent nominated to address the financial situation not negotiating nor making any final decisions on the offer before engaging with myself firs! This has now gone way too far and if I may suggest please remove Pieter Myburgh from dealing with ABSA Clients completely or perhaps assist him with coaching; training and disciplinary measures instead.

I am awaiting your urgent call Monnie.. I have copied everybody at the OMBUDSMAN who has reverted back to me.