Bad Service!!!!!!!! ABSA Boulders

It is exactly a year now trying to open a business account with Absa but I still have not received service still.

I went to the Boulders branch sometime in July last year and I consulted with Thulisile Mampa who requested for my registration documents- To date, she has not created my account. I emailed her again early this year and she mentioned my company is under De-registration which I fixed the following day and emailed her to proceed but she still does not assist. Please let me know if I should take my business elsewhere including my Premium individual account.