Bad Service ABSA Bank Funeral Cover Insurance

Dear Hellopeter: Very Bad Service ABSA Bank Funeral Cover Insurance, Iam Writing this on behalf of my mother regarding a claim that was done in May 2020 , the inspector came and review the passing of my cousing, but my mother was not payed for that claim she had to use her all servings money to help out with the Funeral kindly assist my mother to receive her claim from Absa Bank Funeral Insurance.Thanks