VT
Vanessa T

1 reviews | Active since Jul 2018

22 Jun 2020, 15:15

BAD SERVICE ABSA

Good day,

Today I had the wonderful time of spending more than a half an hour on my cellphone trying to get the business banking department to answer the phone. It is now after 3 and still no one has answered. The branch can not do it. Sent 2 emails still no joy. This is terrible service

0
Replies (2)
Absa
Absa's reply22 Jun 2020, 15:47
Official
 Dear Vanessa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .

Kind regards,Lebogang Masiane Group Customer Care 
VT
Vanessa T's update22 Jun 2020, 16:02
Reviewer Update
Good day

Can someone call me and get our daily cash withdrawal limit lifted as well as we would like to apply for a petrol card for the business. *** Vanessa Twine