BAD SERVICE ABSA

Item: Absa
Rating: 1
Author: Susan van de Merwe

I have had incredibly poor service from the Eastlands branch as well as their Complaints department. I am a Premium back client, but nobody bothers or follows up.

Incredibly poor ABSA.

Helpful (0)

Replies (2)

SvdM

Susan van de Merwe's updateReviewer Update

20 Feb 2019, 16:09

Thank you to Charlotte Groenwald at ABSA Eastlands branch who has sorted my problem out in a few hours. She is a great asset to ABSA.

SvdM

Susan van de Merwe's update20 Feb 2019, 16:09

Reviewer Update

Thank you to Charlotte Groenwald at ABSA Eastlands branch who has sorted my problem out in a few hours. She is a great asset to ABSA.

Absa's replyOfficial

21 Feb 2019, 10:17

Dear Client,
We noted your initial complaint and complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. As per my call to you I will no longer log the complaint.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply21 Feb 2019, 10:17

Official

Best regards,

BAD SERVICE ABSA

About

Community

Businesses

Follow Us