Bad Service ABSA

Good day

My husband has been with ABSA for more than 20 years and he has never felt a need to leave ABSA until now. He lodged a claim with ABSA home Insurance for Garage door motor. We have been sent from pillar to post until recently when we were told the report from the assessor is that the problem was maintenance. We ask for the report so we can interrogate and still waiting. We were surprised to hear that because the contractor who was sent for assessment has worked on our door motor before and he is the one who advised us on how to maintain the motor hence we wanted to see the report and interrogate. We are planning to cancel ALL my accounts with ABSA and take them to provider who will take care of my needs Regards

Isaac Ramakane Mahapa and Jane Stokana Mahapa Contacts *** and *** Email ***