BAD SERVICE ABSA

<p>ABSA called me the 24th April to apply a Credit Card by Wendesday 26th April their courier compnay had collect 3 months payslips, 3 bank statements, proof of address, Copy of my ID and Marriage certificate. </p> <p> </p> <p>I called back on the twice the next week to get the same feedback they have not recieved all the information. I called the courier company and ABSA who had both assured me they would make sure they collected all the information from the Courier company to process the application. Today is the 8th of May something that is meant to take 48 hours to process has still not been done. </p> <p> </p> <p>Why should I be calling after either one the courier company is not permitted to give me the card unless all the documentation is order, of which I gave more than required. ABSA is just as useless I spoke to them on Tuesday the 2nd when they confirmed they can now see 3 months bank statements on their statement it will take 3 days to process. I called back today to follow up ABSA now confirm says they have not recieved all the documentation. </p> <p> </p> <p>I actually dont have time to run around between ABSA and thier service provide. I was approached but I have to all the heavy lifting this makes me so 2 minded about going through with the card I'm not even a client yet and I'm already dissapointed with their service. </p> <p>Maxine Benjamin</p> <p> ********** 146083</p>