WT
Werner T
1 reviews | Active since Feb 2018
03 Apr 2023, 13:54
Bad service
I send a mail to Absa to resolve a issue on 1 of my accounts and asked for more information and the responded via email just to tell me they forwarded my mail to savings department. Its been weeks now with no answers!!!
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
03 Apr 2023, 14:29Dear Werner Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply03 Apr 2023, 14:29
Official
Dear Werner Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsPravesh BejayAbsa Bank Group Customer Care