Bad service

I had an appointment with Ms Marga Stoman for today, 28/04/2015, after she called me to make an appointment relating to my savings account and a possible investment. Our appointment was for 12:00, by 12:55 I have not been seen yet, people without appointments have, not me though. She then (12:55) came to speak to me, asking if, because she's busy, she can only print me the information about the rates and fees. This was my third appointment with ms Stoman -all unrelated, and they have all been at least one hour late, whilst, again, people without appointments are helped before me. If I had time to sit and wait like that I would not have gone through the effort of making an appointment. I refuse to do business with Ms Stoman again, as, except for the delayed appointments I have had other bad experiences with her. I have been a client of ABSA for 27 years, my parents, multiple business owners, have also been banking with ABSA for longer than that, and I would think that my business is appreciated a little bit more. If ABSA is still interested in doing business with me, someone may call me (not Ms Stoman, as I am no longer interested in doing business with her)