JH
Josh H
1 reviews | Active since Nov 2023
31 May 2024, 08:31
Bad service
I have funds that keep getting frozen in my absa business account and I do not get emails or phone calls making me aware of this happening or to get it resolved. This has been going on for 2 months now and I dont get contacted by investigators or amything of that nature. I am sick of this now.
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Absa's replyOfficial
31 May 2024, 08:48Dear Josh Humpel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply31 May 2024, 08:48
Official
Dear Josh Humpel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw