KS
Kgomotso S
1 reviews | Active since Apr 2022
04 May 2022, 18:52
Bad service
I phoned Absa car financed to complained to them about Auto pedigree, the respond was not satisfying, the reason why I phoned them was because they are financing my car that I bought from auto pedigree. All I wanted was a way forward on how to deal with Auto pedigree since they are financing my vehicle. All they said was that since I don't have insurance with them they cannot assist me which I fail to understand since my car is financed by them.
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Absa's replyOfficial
05 May 2022, 10:15Dear Kgomotso Senokwane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply05 May 2022, 10:15
Official
Dear Kgomotso Senokwane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw