CB
Chris B
1 reviews | Active since May 2010
03 Jul 2020, 15:00
Bad service
So my home loan account was settled but now it is More than R400 again. What must i do to close this account!!! my hose was sold months ago but i am paying monthly cost on this account this is the second time that i have to work thru Hello Peter as the bank cannot help me
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Absa's replyOfficial
06 Jul 2020, 08:47Dear Chris Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Absa's reply06 Jul 2020, 08:47
Official
Dear Chris Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care