DO
Diana O
1 reviews | Active since Feb 2019
11 Oct 2023, 14:11
BAD SERVICE
Such an inconvenience to login to online banking. Call the call center, took a while and then the line cut, she did not even bother to call me back. Definitely not a user-friendly system. What an inconvenience it's been, and I still can't login PLUS the consultant changed my pin number!!!!
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Absa's replyOfficial
11 Oct 2023, 14:41Dear Diana Oosthuizen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Absa's reply11 Oct 2023, 14:41
Official
Dear Diana Oosthuizen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw