RA
Riekert A
1 reviews | Active since Dec 2019
12 Dec 2019, 12:16
Bad service
This bank is becoming one of the worst banks that I have banked with their consultants lack of customer service they have no idee how to treat a customer and you can never get hold of their managers to assist you with your issue
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Absa's replyOfficial
12 Dec 2019, 13:21Dear Riekert Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply12 Dec 2019, 13:21
Official
Dear Riekert Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd