Bad Service

I have been a ABSA client for at least 18 years and to date has always receive good service. I app**** for a person loan on the 13th of March and complete/submitted all the relevant documents. To date and after a number of calls to the call center, I have hear noting. <br> <br> Please can some one investigate where my application is ref nr ***.<br> <br> Regards <br> <br> Hendrik Crous