Bad service

We went to Absa bank in Stellenbosch to open a saving account for our stockvel.. We were told to get a proof of address even if its from our banks and we did that.. When we get inside, we were helped by a lady and she told us to take a sit and one of the two consultants will help us.. One of the consultants called us and when we told him that we want to open a saving account for our stockvel, he told us that their agreement with the other consultant is that they do not open stokvel saving account during the day and we must go back and come back the next day.. We told him that we are at work in the morning and he became rude and told us to go to other banks then that will open stokvel accounts anytime of the day.. Well he said that "you black people, you think that you can come anytime of the day and ask us to do whatever you want us to do and you must think again".