bad service
for 2 days i have been trying to open a bank account at absa bank kareglan, i could not because the consultants are very ******** i waited for too long and left without assisted. service is the worst iv ever seen, too bad that bank branch shouldnt be operating.
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Replies (2)
Absa's replyOfficial
17 Oct 2022, 09:59Dear Customer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa's reply17 Oct 2022, 09:59
Official
Dear Customer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
19 Oct 2022, 11:37Dear Prince
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with the correct name of the branch you visited and also your correct ID number to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with the correct name of the branch you visited and also your correct ID number to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
Absa's reply19 Oct 2022, 11:37
Official
Dear Prince
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with the correct name of the branch you visited and also your correct ID number to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***5.
Kindly provide our office with the correct name of the branch you visited and also your correct ID number to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care