PN
Phillorene N
1 reviews | Active since Apr 2020
04 Feb 2025, 10:42
Bad service
I called the call center 3 times ..... the 1st time i held on for 30+ min without anyswer then i called again where i could not be assisted the last yime again i held on for 30+ min how should ones query's be sorted
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Absa's replyOfficial
04 Feb 2025, 15:21Dear Phillorene Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareVanessa Crowe
Absa's reply04 Feb 2025, 15:21
Official
Dear Phillorene Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareVanessa Crowe