FC
Farrad C

1 reviews | Active since Mar 2009

30 Mar 2015, 09:58

BAD SERVICE

Good day <br> <br> I app**** for a home loan for R640 000 of which i was approved on the 20 mARCH 2015. I recived the final approval on email, but declined offer as i see a placed i liked directly opp the complex. Price was cheaper at R625 000 but was declined for this. the sales guy Mohammed rasool incorrectly captured my household expenses, our joint salry and did not decline the previous offer approved by ABSA ALTHOUGH ON NUMEROUS occasions that i instructed him to do so. my partner and i have ample disposle inc as shown via a inc and exp provided corresponding with our ITC reports but still declined due to lack of intellegince by the slaes guy.<br> <br> PLEASE KINDLY ASSIST

0
Replies (1)
Absa
Absa's reply30 Mar 2015, 11:48
Official
Hello billie7,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd