mN
mbavhalelo N
1 reviews | Active since Sept 2017
01 Jul 2020, 10:55
BAD SERVICE
Went to ABSA today and I was in there for hours to get assisted, the one cashier that was there disappeared and left us waiting with no assistance. I'm puzzled by the service they're giving us and how unprofessional they are.
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Replies (1)
Absa's replyOfficial
01 Jul 2020, 11:29Dear Mbavhelelo
Thank you for bringing this matter to our attention. Kindly provide us with the name of the Absa branch you visited in oredr for us to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with the name of the Absa branch you visited in oredr for us to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply01 Jul 2020, 11:29
Official
Dear Mbavhelelo
Thank you for bringing this matter to our attention. Kindly provide us with the name of the Absa branch you visited in oredr for us to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with the name of the Absa branch you visited in oredr for us to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management