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Peter M
1 reviews | Active since Nov 2020
28 Jun 2021, 13:12
BAD SERVICE
The service at ABSA bank is very bad and I'm so disappointed, today around 9am i sent an email to *** to assist me with the reversal because I can't not visit their branch Saturdays as I'm working the only thing i received is the acknowledgement of the receipt no call no nothing..
So i wanted to share my experience with fellow South Africans.
Why am i not receiving a call or maybe your consultants are lazy to contact clients.
Can someone call me urgently or Im gonna take this further.
My Ref:C-***3
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Absa's replyOfficial
29 Jun 2021, 07:02 Dear Peter Mohlala Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards, Rezona Louw Group Customer Care
Absa's reply29 Jun 2021, 07:02
Official
Dear Peter Mohlala Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards, Rezona Louw Group Customer Care