AK
Abbie K
1 reviews | Active since Apr 2020
19 Jan 2022, 11:20
bad service
BAS CUSTOMER SERVICE !!!!! I called yesterday regarding an application that I did, waited for 30mins for them to pick up the phone just to ask me a few questions, and cut the call !!! being told that they will call me back after sending numerous emails and still no feedback is disgusting !!
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Absa's replyOfficial
19 Jan 2022, 14:27Dear Abbie Kruger Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***5. Kind regards,Rezona Louw Group Customer Care
Absa's reply19 Jan 2022, 14:27
Official
Dear Abbie Kruger Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***5. Kind regards,Rezona Louw Group Customer Care