RK
Rudi K

1 reviews | Active since Oct 2013

05 Oct 2020, 11:45

bad service

I have been trying to contact anyone on all absa contact number relating to my houseloan. I just get forwarded to a voice prompt which never get answered by a human being. Atrocious service!!

0
Replies (1)
Absa
Absa's reply05 Oct 2020, 13:05
Official
Dear Rudi, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.   Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd