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samantha G
1 reviews | Active since May 2022
17 Mar 2023, 08:46
bad service
I am totally unhappy with Absa, every time you call Absa for clarity they keep transferring the call and then get cut off and no one helps. Please note on my Absa app they say under offers that i may qualify for an overdraft but when I click on it there is a technical error, Please i need some assistance or should I change the banks after 20 odd years banking with Absa
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Absa's replyOfficial
17 Mar 2023, 09:13Dear Samantha Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply17 Mar 2023, 09:13
Official
Dear Samantha Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsPravesh BejayAbsa Bank Group Customer Care